‘I reached a support person’ Facebook user fumes after calling for help following hack – then she lost $3k in gift cards | M1GLCK7 | 2024-01-30 19:08:01
'I reached a support person' Facebook user fumes after calling for help following hack – then she lost $3k in gift cards | M1GLCK7 | 2024-01-30 19:08:01
The Las Vegas, Nevada-based victim stated she spent $three,000 after a call to wh
A SMALL enterprise owner misplaced hundreds of dollars after she was hit with two scams on the identical day however missed a key signal on social media.
The Las Vegas, Nevada-based victim stated she spent $three,000 after a call to who she thought was Facebook's customer support group.
She stated that she used Facebook to advertise her enterprise but someday acquired an e mail that she thought was from the social media website.
The e-mail informed her that she had dozens of complaints on her page.
"I just couldn't consider that there were 48 complaints about my enterprise," she stated to CBS affiliate KLAS-TV.
The email turned out to not be from Facebook but the sufferer didn't understand this and clicked on a link offered, which prompted her to vary her password.
"It didn't look fishy to me," she added.
The victim stated that her account then appeared in a unique language and she or he later could not access it.
Her luck continued to worsen as she fell victim to a second scamming operation.
The small business owner took to Google to find a customer service quantity for Facebook to name.
"It appeared like I had reached a help individual," she stated.
The contact she found on Google additionally turned out to be a rip-off which ended up costing her hundreds of dollars.
The fraudster made the victim download an app on her telephone which they claimed was to seek for hackers.
This app gave the scammer entry to her telephone.
The hacker then informed the sufferer she had to buy specific present playing cards from stores and ship them a picture of the card and security code.
These playing cards added as much as a complete of $3,000 which the sufferer misplaced out on.
"I was out of my mind," she stated.
"Truthfully, my mother was dying, and I used to be not in a superb mind-set."
The victim acquired a lot of the lost a refund from her financial institution and she or he reported the rip-off to the FBI.
A spokesperson for Google advised KLAS-TV that the search engine had put in measures towards scammers however users should nonetheless stay cautious of them.
"Our superior spam-fighting techniques maintain our outcomes useful and 99% spam-free for the billions of queries we see day-after-day on 'Search,'" the spokesperson stated.
"We also provide easy-to-use instruments like 'About This End result' to examine the trustworthiness of sources on the internet and encourage individuals to be cautious and double verify the websites they go to."
The U.S. Sun has reached out to Google and Facebook for comment.
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