‘I’m livid’ fumes Navy Federal customer after bank took $1,000 and closed account all because she had ‘receipts’ | 2775D7T | 2024-04-29 17:08:01
'I'm livid' fumes Navy Federal customer after bank took $1,000 and closed account all because she had 'receipts' | 2775D7T | 2024-04-29 17:08:01
A BANK customer explained how she was spared her savings after Navy Federal closed her account.
The customer claimed the bank took almost $1,000 out of her account before it was abruptly closed.
Be' Howard explained in a Facebook post that she "had the receipts to prove" that Navy Federal withdrew $980 from her checking account.
"Luckily, they gave me all of my money out of my savings," she wrote.
In the replies, one of her friends said they were "going through the wringer" with the bank right now.
"They keep locking up my money and giving me the runaround," the pal wrote.
After looking into the issues, Be' said she read reviews for the location that complained of the same thing.
"I'm livid and need a break," she wrote.
The U.S. Sun reached out to Navy Federal for more information on the account closure.
BANK BATTLE
Another Navy Federal member had a major issue with the bank after an ATM deposit disappeared from their account.
Anita Sisk spent nearly two decades in the United States Navy, rising to the position of chief.
<!-- End of Brightcove Player --> She claimed that she deposited $500 at an Arizona Federal Credit Union branch.
She typically banks with Navy Federal Credit Union but can make transactions at branches like the one in Arizona.
At first, the ATM wouldn't accept her bills.
"I was trying to put in my cash, and the ATM wouldn't take it, and I thought, 'Why is it not taking it?'" she recalled to KTVK.
The ATM eventually took the money but printed a receipt saying "Cash Rollback Failure."
Sisk didn't know what that meant, but the $500 never appeared in her account, so she tried to file a claim with Arizona Federal.
"They said, 'Well, technically, we can't file a claim because you're not one of our members," she claimed.
She went to Navy Federal and tried to file a claim there.
The bank denied the claim, saying the receipt did not provide enough details to investigate.
Sisk ultimately reached out to the news outlet for assistance.
The outlet reported that Navy Federal "brushed off" their inquiry.
However, when it contacted Arizona Federal, the credit union returned the $500 to Sisk's account and said it would investigate the situation.
Meanwhile, a Chase customer was left "cashless" after their account was suddenly closed.
Another Chase client was "sick to their stomach" when their account was closed in a similar fashion.
More >> https://ift.tt/8Ql9eyt Source: MAG NEWS
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